Living at Charter Quay should entitle all residents to the quiet enjoyment of their property. Please be considerate towards neighbours and keep noise to a minimum. Indoors, please play music, radios and televisions at a moderate volume. Outdoors, please avoid creating noise on balconies and terraces. Noisy works (use of heavy or electric equipment such as hammers and electric drills) are permitted only between 8am and 6pm, Monday to Saturday. Please remember that no noise at all is permitted between 11pm and 7am.

If you are disturbed by noise from neighbours, please report this to the Concierge. In most cases, a conversation will resolve the situation. An escalation procedure is in place to deal with continuing or prolonged disturbances and anti-social behaviour.

We are in regular contact with the police and the Council and it is important to report all incidents of noise and anti-social behaviour for our records. If you are disturbed, please ring the Concierge immediately or log the incident on the website.

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