Crowning Kingston-  May Merrie, 4th May 11am - 5pm

The theme of this year's May Merrie event is “Crowning Kingston” and organiser’s, Kingstonfirst, will be celebrating Kingston’s unique royal heritage, with a contemporary twist. There will be a series of events, large and small, throughout the centre of the town including street performers who will be passing through Charter Quay. For a full programme of activities please see the May Merrie Guide.


Martin Boyd leads Westminster leasehold reform

Charter Quay chairman, Martin Boyd, who was the mastermind behind the successful purchase by leaseholders of the Charter Quay site, continues to fight for leasehold reform in the UK. He recently chaired a packed LKP roundtable briefing on leasehold reform at Portcullis House, Westminster.

The meeting was hosted by MPs Sir Peter Bottomley and Jim Fitzpatrick, and included presentations from Phillip Rainey, QC, of Tanfield Chambers, Ian Fletcher, of the British Property Federation, and Darren Eade, of the Competition and Markets Authority. Read the report here.

Martin Boyd chairs the LKP roundtable briefing on leasehold reform at Portcullis House, Westminster.

Christmas Tree Disposal

We have arranged a designated Christmas Tree disposal point in the service road - see map. Kingston Council will collect (real) trees between Tuesday 6th and Friday 16th January. We ask that you do not leave the Christmas trees in the bin rooms.

Thank you and Happy New Year.


Update for Garricks House redecoration works

According to the information received from our contractor, all the redecoration works should be completed by 5th December 2014.

If you believe something has been ommited by the decorators or you would like to comment about the quality of the works please let us know. You can leave a message in the "Comments Book" at the Reception or email the estate manager, Marek Szczytko:

Link to original work schedule


Road access closure 12th October 2014

On Sunday 12th October Kingston upon Thames will host the Garmin Kingston Run Challenge. Please note there will be no access for vehicles from Wadbrook Street to High Street from 6:00am till midday.  

If you are planning to travel on that day I would advice parking your car outside Charter Quay.

For more general information, advice for residents and businesses please click here.

Kind Regards,

Marek Szczytko
Concierge Manager


Disruption to Garricks House power supply - 8th September 2014

EDF are sending an engineer to Garricks House to replace the ageing master electricity meter.  

The work is scheduled for the 8th September 2014 between 4pm – 6pm. There will be a loss of power for approximately 30 minutes during this time. 

Important: On the 8th September between 4pm - 6pm

  • Do not use the lifts
  • Disconnect mains powered computers and other sensitive equipment

We apologise for any inconvenience caused and thank you in advance for your cooperation,

With Kind Regards,

Marek Szczytko - Concierge Manager


Warning: Limited vehicular access on 10th August 2014

Between 7:30am and 7pm on Sunday 10th August there will be limited vehicular access into and out of charter Quay. This is due to the Prudential Ride London passing through Kingston upon Thames. If you are planning to travel on that day you are advised to park your car outside Charter Quay.


Cyclical redecoration works - Garricks House

Cyclical redecorations and sundry repairs to Garricks House, incorporating the high-level Theatre Block will start week commencing 4th August 2014. It is anticipated that the works will take approximately 10 weeks to complete. Full details and work phasing here.


Charter Quay goes hyper-sonic with fibre optic

Every apartment in Charter Quay now has access to a 1Gb broadband service supplied by Hyperoptic. Many of the residents have already connected to what is turning out to be a reliable service. In fact the speeds are so fast that even the fastest WiFi routers can only deliver a fraction of what's on offer. So if you're a speed freak, you'll simply have to connect the router to your computer with a cable.


roof terrace cleaning.JPG

Preparing for Summer

The maintenance team have started to prepare for the summer months when residents take advantage of Charter Quay roof terraces. Here is the difference Ted is making to the terrace on Ravens House

Check Jan updates above: lift maintenance, xmas tree disposal & decorating work


Have you tried out the new gym equipment?

The new cross trainer and running machine are commercial gym standard. Great for getting into shape after Christmas.

 "actually you guys didn't need my help because you were so good I almost felt sorry for the Tchenguiz brothers". Ed Davey MP Secretary of State

 "actually you guys didn't need my help because you were so good I almost felt sorry for the Tchenguiz brothers". Ed Davey MP Secretary of State

12th July, Charter Quay Celebrates Independence.

Photos from independence day.

Video and article from Leasehold Knowledge Partnership

The impact on prices of the CQRA fight, by Andrew Pollard. MD Stack and Bonner.

Mail Online: Flat owners who humbled property king. Richard Kay

Flag Return: please return any "borrowed" flags to the concierge for storage and re-use next year when we will be celebrating again and we plan to have more than 200 flags.


 Faster issue reporting

This is Broken our new system for reporting issues to concierge is live on our website. The system automatically records the things you wish to report, enabling both faster resolution and tracking of any long term trends. 
Anything which is urgent we recommend you still give concierge a call (although based on latest tests we can confirm the system is darned fast!).





Congratulations. from Sir Peter

Sir Peter Bottomley MP says:    “I congratulate the residents and leaseholders at Charter Quay. ...... see full quote



New Service updates 

Marek (CharterQuay Development Manager) provides advance notice of scheduled work which might affect residents, use the monthly links above or check out the archive.

Broadband speed: how fast is yours? read more