There are valves on most water pipes which enable the supply to be turned off to taps and appliances (they may have a small handle or operate with a screwdriver).

To reduce the risk of flooding you are advised to carry out regular checks of your equipment. Toilet cisterns should be examined for cracks, leaks and overflowing (you may be liable for damage caused to other properties). Limiting water leaks ››

Water is pumped into buildings from onsite plant – there are no large tanks on the roof. However, cuts in the electricity supply, which is very rare, will affect the water pumps resulting in no water reaching your apartment for a short period.

If your apartment has the original boiler and Gledhill hot water tank, the header tank (on top of the main hot water tank) should be kept approximately half full. It can be topped up with water from the cold tap. The pressure gauge (on the water inlet at the bottom of the tank) should read approximately 1 psi; the pressure may be increased by opening the water inlet valve. There may also be a supplementary electric immersion heater fitted to the hot water tank; this normally has a manual illuminated switch on the wall. Gledhill water tank ››


Changing boilers and landlords permissions
Leaseholders are reminded you are not allowed to change a boiler or water tank without obtaining landlords permissions under the terms of your lease. This is to allow the managing agent to check your proposals and for us to be able to produce a document confirming permission to change has been granted. You may well need this document when you come to sell your flat to prove to the prospective purchaser permission was granted.

For the vast bulk of you who are shareholders in CQRA Ltd there will normally be no charge unless the managing agent needs to take additional professional advice. For the non shareholders they will be charged at a commercial rate.

All works must comply with the latest building regulations set by the government and enforced by the local authority.

Water tanks
It is not allowed to install any form of pressurised water tank. All thermal stores should be non-pressurised.

Electric boilers
Due to the design of the electrical system for Charter Quay, apartments are limited to a maximum 50Amp power consumption. All conversions to electric boilers must work with this capacity and the design agreed by the landlord in advance.

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